CLIENT SERVICES

INTRODUCTION

Service & Application support is EMT’s strength.

All service engineers trained at manufacturers works

Service support available from Mumbai & from 7 of our branches in India.

Service engineers well equipped with the required toolkit, manuals, traceable masters.

Maintain complete history of the machine with configuration, performance pattern over the years.

Computerization of service activities.



Direct access to manufacturers’ intranet for ease of procuring latest updates.

SERVICE ACTIVITIES

  • Installation and commissioning
  • Repairs and diagnosis of faults at sites
  • Acceptance tests with traceable masters
  • Condition monitoring
  • Machine care
  • Preventive maintenance
  • Service training
  • Application training
  • Stock and Sale of spare parts
  • Technical support over email & telephone
  • Consultations on site preparation
  • Production support
  • Projects support

SERVICE PACKAGES

Annual Maintenance Contracts

Preventive Maintenance Contracts

Machine Care Contracts

Breakdown Maintenance Contracts

Consultation on selection of site for installations

Retrofitment

Relocation

TECHNICAL SUPPORT

Your feedback is invaluable to us & will encourage us to perform better.

Your complaints will also help us to improve & find means to serve you to your satisfaction.

You may address either of the above to following persons.